Protect your booking

You could be covered if you are unable to attend your booking due to…

  • An injury, or an illness affecting you or a member of your immediate family.

  • Public authorities issue a travel warning for the day of the event, or the day prior. These warnings include but are not limited to adverse weather and terrorism.

  • The emergency services require your presence at home within 48 hours before the booked event.

You are not covered if…

  • If you cannot return all unused tickets or vouchers forming part of the booking.

  • For any claims caused by your unwillingness to attend the event.

  • If documents requested by our claims team have not been provided.

How does it work?

You will be given the option to carry out the insurance upon check out of your booking and following that all claims are handled directly with xcover.com/claim

Cancellations & Refunds 

Booking Refund Protection is non-refundable unless cancelled within 14 days of purchase and the booking has not taken place. To cancel the refund protection you need to contact XCover within 14 days.

Terms & Conditions 

All refunds are administered by XCover.com and we recommend reading their policy wording before committing to purchasing the cover. Click here to read more….